Refund Policy

A legal disclaimer

Refund Policy

Effective Date: August 7, 2025

At 23 Real Estate, we are committed to providing our clients with professional and transparent real estate services. Please read our refund policy carefully to understand your rights regarding refunds for services rendered through our website.

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1. Non-Refundable Services

The following fees and services are non-refundable once paid:

    •    Property application fees

    •    Property reservation or holding fees

    •    Marketing and advertising services

    •    Real estate consultation or advisory sessions (once conducted)

    •    Listing or subscription fees

    •    Transaction processing fees

These fees cover administrative costs and time invested by our team.

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2. Refundable Services

Refunds may be considered under the following conditions:

    •    Duplicate Payments: If you are charged more than once for the same service due           to a technical issue, you are eligible for a full refund of the duplicate charge.

    •    Canceled Services: If a service you paid for is canceled by [Your Company Name]             before any work has been started, a full or partial refund may be issued.

    •    Overpayment or Error: If there was a billing error or overcharge, we will refund               the difference upon verification.

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3. Requesting a Refund

To request a refund, please email us at [support@yourcompany.com] within 7 days of the transaction date. Include the following:

    •    Full name

    •    Contact information

    •    Date and description of the transaction

    •    Reason for the refund request

We will review your request and respond within 5-7 business days.

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4. Refund Method

Approved refunds will be issued using a business check unless otherwise agreed.

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5. No Guarantee of Property Transactions

Please note: 23 Real Estate acts as a facilitator and marketing platform for real estate listings. We do not guarantee the sale, lease, or success of any property transaction. No refunds will be issued based on transaction outcomes.

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6. Changes to This Policy

We reserve the right to modify this refund policy at any time. Updates will be posted on this page with an updated effective date.

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If you have any questions regarding this policy, please contact us at:

23 Real Estate

Email: info@twenty3realestate.com

Phone: 609-923.9995